🔒 Fraud Prevention & Order Verification Policy

At I Need This Unicorn, we take fraud prevention seriously to protect our customers and our small business.

✅ Order Verification

We may manually review and verify certain orders before they are processed. This includes:

• Orders with unusually high shipping costs compared to item value

• Mismatched billing and shipping information

• International orders with flagged payment issues

• Multiple orders placed using different names or emails to the same address

If we suspect fraudulent activity, we reserve the right to:

• Cancel and refund the order

• Contact the cardholder or issuing bank for verification

• Block accounts, email addresses, or IPs involved in suspected fraud

🚫 Refund Policy on Fraudulent Transactions

Refunds are only issued back to the original payment method used at checkout.
We will never send refunds to alternate payment methods such as:

• PayPal (if it wasn’t used at checkout)

• Venmo

• CashApp

• Wire transfer or crypto
  

• Zelle

This is to ensure compliance with payment processor policies and protect against refund scams.

⚠️ Reporting Suspicious Activity

If you see a charge from I Need This Unicorn that you do not recognize:

• Contact us directly using the email on our Contact page.

• We may request verification (e.g., last 4 digits of the card or a copy of your statement with sensitive info redacted).

• For your protection, we recommend also contacting your bank or credit card issuer.

🛡️ We Reserve the Right To:

• Cancel any order we believe to be suspicious or high-risk.

• Block users who attempt to abuse our refund or order system.

• Report fraudulent transactions to the appropriate authorities.

We’re here to provide magical, handmade creations to awesome people — not to scammers. Thanks for helping us keep our store safe for everyone!

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