FAQs
What kind of store is this?
I Need This Unicorn is an online store that has apparel and accessories.
I aim to have my work appeal to alt girls who love metal music, horror movies, video games and having fun with makeup.
Who is behind this brand?
Hi! I am Jessica! I am an illustrator from The San Francisco Bay Area.
I'm not famous, I'm not an influencer. I'm just a person!
What is your inspiration behind this brand?
Inspired by Metal, Fantasy, Horror, Video Games and Beauty trends.
What method of printing do you use?
It depends on the shirt! Some are made by me and some I use a printing company to make and ship them directly to you.
Direct-to-Garment (DTG), which means the design is printed directly onto the fabric using special inks. This means each shirt is made to order, which has been a great advantage to the t-shirt industry! The other accessories such as the bags, mugs, even the robes also use this method.
With the shirts I make myself, I use a Cricut machine and vinyl. The shirts themselves are purchased wholesale.
Do you Tie Dye yourself?
Some of the shirts I dyed myself! Some, like the Glow-In-The-Dark Ribcage top, is pre-made with the tie dye.
Where do these items ship from?
Because I use different printing companies, it will vary. I typically use companies that are in North America, but a a few are in China. The warehouses are I familiar with are in Chatsworth, CA, North Carolina, New York, Canada and China. (Typically the all-over sublimation items are produced by a company in China.)
The handmade items, ship from my home in the Bay Area, California. (The soaps and the tees I indicate I make myself.)
How long does it take to ship?
Items are made to order so expect a week to two weeks during normal business times.
During COVID-19 times, expect your items to take longer. The printing companies have reduced the number of employees working in the warehouses, and cloth masks have an overwhelming amount of orders, and they can actually take a month to ship.
What do you have in-stock?
The unicorn sticker sheets and holographic unicorns die-cut stickers, resin items and soap are the items I have in-stock.
Most of the items in this store are made to order by various different printing companies, which means I do not carry stock on printed items, like t-shirts and makeup bags.
For printed items, I use the drop ship method, which means I upload my designs to a website that prints and ships merchandise for me. I do not see or touch the items. Unfortunately I cannot show you what the actual shirts look like or the measurements unless I own it myself. However, I would love to buy every single shirt of every size and have people model these shirts for me. I want you, the customer to feel good about selecting the right size and fit.
How fast can you ship?
Because I do not have any of the merchandise in my possession, I cannot personally control how fast an item prints and ships. It’s completely in the hands of whichever print company the items is associated with. Therefore, I do not offer rush shipping. If you need items by a certain time, please order as early as you can.
Some items that need sewing do take longer to make, so please allow time for items such as the makeup bags, robes, and scarves. Those items are actually made in Canada, so they will also take longer to ship. Estimate about two weeks for your order to arrive. Shirts take less time, especially with smaller orders.
The items I make myself may be quick if they are already made or longer if I have to order them wholesale.
How come my order is arriving in different shipments?
Depending on what you order, items may come from different printing companies. That is because I use a few different companies to print the items. So you may get different emails saying that your order has shipped. For example, the makeup bags are from a different company than the t-shirts.
Do you ship internationally?
Because of logistics issues, I am no longer offering International shipping. I will only ship to the United States and Canada.
What brand shirts do you use?
Alternative, Anvil, Bella + Canvas, Next Level. The specific styles are listed on the size chart page.
What is that vinegar smell?
I know, right? This happens with only the DTG shirts that the professional company prints. It's the spray the printer uses to keep the ink vibrant. You will want to wash them before wearing, it's a strong smell, but it goes away in one wash or you can let it air out.
(This is not an issue with the shirts I make myself.)
How do I wash my shirts?
I put the care instructions on the labels, but normal cotton shirts, I would wash the colors in cold water and tumble dry on medium.
The Next level and Bella tank tops I always wash in Woolite, and a hang dry them so they don't pill up in the dryer or shrink. I find that over time, the Next Level racerback tank tops tend to stretch, especially in the straps. After seeing this, I would actually lay those flat to dry on a rack instead of hanging them.
What if the shirts shrink in the wash?
We cannot take returns or provide refunds on shirts that have been washed. So you will need to take proper care of your garments when washing. Many of the items are pre-shrunk, so hopefully this will not be an issue. I would also take care to not use the highest heat on any cycle.
Do you have sales?
Who doesn’t like saving money? There will be occasional sales! Be sure to subscribe to our email list and follow us on social media for coupon codes!
What is the return policy?
All the info is on the store policies page. But in short, I cannot accept returns, unless there is a printing mistake. I will do exchanges in case you need another size.
How can I be certain a shirt will fit?
The size charts are listed on this page. There are many different brands and styles, and sizing may vary depending on your own body and how you like your clothes to fit. Many of the women’s styles are pretty fitted, so if you like your clothes to be slightly more comfortable, you can size up for a looser fit.
What are low arm holes?
As a customer, I hate getting shirts and not realizing that they came with low arm holes, which show the sides of my bra... or worse! The smaller busted tend to get away with this look a little better when they pair it with bralettes.
However, I love the cut (muscle tanks) and how soft the fabric is. You can wear these however you want. Layered with a cami, a bralette, or you can just show the damn bra if you don't care. I wear these when working out at home. Sports bras are more forgiving if you boob pops out and I'm at home where no one can see anyway.
The picture on the website is different than what I received!
Please do email me and let me know if the mockup doesn't match up to the real life product and send photos!
The thing with working with an outside company, is that they don't always look at the mockup I made and the placement is different, the size of the graphic is different and the colors aren't accurate to the jpg.
The thing with computer mockups is are that they're just the files placed over a picture and an actual photo of the printed piece. The colors will always look brighter and graphic more detailed in the mockup. I try my best to purchase products and take photos for the website, but I can't afford to buy them all.
Anything else?
White shirts tend to be see-through!
Why are there unicorns on the label?
That's my brand! If the unicorns bother you, it will be hidden by your body anyway.
Do the makeup bags have compartments?
Only the large makeup bags, the 10" and 12". There are two in the middle of the bag, but they aren't self closing. My goal is to have my own makeup bags produced, with pockets, and padding so it would be ideal for air travel.
Will you make clothes for babies and children?
lol wut?
Can I purchase your merchandise in person?
I Need This Unicorn is purely online. If I ever purchase inventory to sell at a trade show or a fair, I will be sure to post it on social media.
How can I contact you?
Please email me! jessica @ ineedthisunicorn.com
DMing me on social media might not go through due my privacy settings. On Instagram, if I am not following your account, it goes to a tab which I might not see. On Twitter, I have DMs turned off for people I do not follow. (For safety reasons.)
What is your phone number?
I do not have a business phone number, nor do I want to give out my personal info. I'm just a one-person LLC.
Where can I follow you on social media?
(Please be aware that the Facebook page is not maintained by me, so if you have any questions please send me an email.)