FRAUD PREVENTION AND ORDER VERIFICATION POLICY
🔒 FRAUD PREVENTION & ORDER VERIFICATION POLICY
At I Need This Unicorn, we take fraud prevention seriously to protect our customers and our small business.
✅ Order Verification
We may manually review and verify certain orders before they are processed. This includes:
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Orders with unusually high shipping costs compared to item value
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Mismatched billing and shipping information
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International orders with flagged payment issues
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Multiple orders placed using different names or emails to the same address
If we suspect fraudulent activity, we reserve the right to:
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Cancel and refund the order
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Contact the cardholder or issuing bank for verification
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Block accounts, email addresses, or IPs involved in suspected fraud
🚫 Refund Policy on Fraudulent Transactions
Refunds are only issued back to the original payment method used at checkout.
We will never send refunds to alternate payment methods such as:
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PayPal (if it wasn’t used at checkout)
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Venmo
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CashApp
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Wire transfer or crypto
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Zelle
This is to ensure compliance with payment processor policies and protect against refund scams.
⚠️ Reporting Suspicious Activity
If you see a charge from I Need This Unicorn that you do not recognize:
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Contact us directly using the email on our Contact page.
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We may request verification (e.g., last 4 digits of the card or a copy of your statement with sensitive info redacted).
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For your protection, we recommend also contacting your bank or credit card issuer.
🛡️ We Reserve the Right To:
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Cancel any order we believe to be suspicious or high-risk.
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Block users who attempt to abuse our refund or order system.
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Report fraudulent transactions to the appropriate authorities.
We’re here to provide magical, handmade creations to awesome people — not to scammers. Thanks for helping us keep our store safe for everyone!